RECEPTION CHECK IN & CHECK OUT
In order to limit the time spent in the Front Office area, all guests will be kindly invited to send their IDs prior to arrival, if possible.
Should the above not be feasible, IDs will be collected upon arrival and will be returned to the guests directly in their room after registration.
In case of groups or families, the tour leader or the head of the family will be asked to act as liaison with the Front Desk for the check-in procedure and all other reception-related needs.
Upon arrival all guests will be informed about in-room and common areas cleaning and sanitization procedures.
The room keys will be cleaned and sanitized with alcohol before every check-in. Before each arrival, the keys will be placed in the key-card holder along with the wi-fi password.
Guests may request that the room not be cleaned during their stay or they can express their preferences.
Elevators can be used by more than one person at the time provided that social distancing rules are respected. Social distancing rules can be waived only in case of guests belonging to the same family or guests who share the same room.
To ensure social distancing rules, elevators will not make intermediate stops, halting only stop on the floor requested by the guest, preventing others from embarking the elevator.
Operating buttons will be sanitized continuously throughout the day.
Every item provided by Hotel Vannucci to its guests will be sanitized before and after its use.
Guests will be encouraged to park their own cars rather than use valet parking.
The Front Office staff will have, at all times, a list of emergency numbers on hand: 112, doctor-on-call, nearest hospital and nearest pharmacies.